Review: SugarHouse Casino

We currently do not offer any no deposit bonus at SugarHouse Casino.

To find all our no deposit bonuses please go to our no deposit free spins page.

The website’s fantastic layout works well on desktop and mobile devices. The main casino page separates games into multiple categories for easier browsing. Alternatively, you can select one of the icons above the list of releases to sort titles by game type.

Clicking on a game will open an info box containing its description, minimum bet, and largest historic win. After logging in, you can try almost every title for free using the demo mode. We recommend taking advantage of demo mode whenever possible, as it lets you get a feel for a game without spending a dime.

Last but not least is the search bar. Through it, players can find releases they want to play by typing in its name. If you do not remember the exact title, that’s fine. Sugarhouse Casino can handle partial searches without issues and will display all games that contain that keyword. For example, typing in “black” will display all blackjack tables and several video slots containing the word.

If you want to play games on handheld devices, then the best option you can go for is the Sugarhouse app. It is available on the App Store and its Play Store which means it passed security checks. Once you download the app, all your favorite games are just one touch away.

You may choose not to download the app and decide to use your browser instead. The app and the mobile website do not have any functional differences. In other words, pick the option that is more convenient for you.

Pennsylvania regulation states that players are supposed to be within the state and in front of a casino game. Because of that, mobile users will have to turn on their location services when the app is on.

The website has a nicely rounded selection of banking options that will appeal to all members. Players can add money using Visa and MasterCard bank cards, VIP Preferred ACH, Trustly online banking, and more.

Members can also deposit and withdraw money from the cage located at Rivers Casino Philadelphia and Rivers Casino Pittsburgh. We see no delays in the possible time frame between adding funds and playing games.

Cash-outs may be done in the exact method that was used for deposits. Approximately 80% of cash-outs are auto-approved through the RushPay system. There is also almost no wait for RushPay payouts because they are instantaneous.

If your cash-out is not approved immediately, however, you will have to wait up to 72 hours for the internet site to unallocate the funds. Any pending withdrawal can be canceled and players’ money is credited back to their accounts immediately.

If you wish to reach the customer service department, then you may do so through the support chat, via e-mail, or on the telephone. The live chat option is better since you can reach it right away from the lobby page.

Meanwhile, the support number and e-mail are available in the Help Center, but you will need to visit yet another page just to obtain them. Out of the three methods of contact, e-mail is the only one active all the time. As for e-mails, support staff usually respond within 2 hours.

The Help Centre even addresses questions that are common among new members. The operator has done well to streamline most of the questions under different headings for easy access by members seeking information. You can also type any query in the search window that appears at the top of the screen.

The Pennsylvania Gaming Control Board has issued a license to Sugarhouse Casino. This makes it possible for the site to be legally functional in the state but only if it adheres to the local requirements on fair gaming, geolocation, responsible gambling, amongst others. If an issue comes up, players can make a complaint to the PGCB. This authorizing body will look into your complaint and will penalize the casino in case there was an infringement.

The site has a multitude of promotions that are crafted to enhance your experience in one way or another. Some interesting bonuses you can take advantage of are various deposit match bonuses, tournaments, and even loyalty programs.

New customers are encouraged to make their first deposit with a specific offer at Sugarhouse Casino. Make sure to use the promo code PACASINO250 when making the deposit and you can expect a 100 percent bonus match up to $250. The fine print of the promotion is quite impressive because the bonus funds come with a 1x rollover requirement which is much less than what most other online casinos have. There is, however, a provision that states players must satisfy the playthrough within thirty (30) days after being credited with the bonus offer.

Existing members can compete in tournaments for a chance to win bonus money. One such competition is the Rush Race tournament, which runs three times a day. The promotion gives you five minutes to play the Wild Wild Gems slot for free to earn leaderboard points.

Get a top twenty spot, and you will receive a reward appropriate to your rank. The first five spots on the leaderboard get cash prizes with a 1x rollover. Places six to ten get $1 to $10 wheel spins. Finally, ranks 11 to 20 are guaranteed entry into the next tournament.

One of the downsides of this Rush Race competition is that it has a maximum capacity of 100 participants. To enter the tournament, players must earn 50 loyalty points daily or redeem bonus store points for access. Additionally, specific members will receive the option to buy into the competition by making a deposit.

Every real money wager you play earns you loyalty and bonus store points. Loyalty points increase your level, which unlocks extra goodies such as VIP birthday gifts, dedicated managers, and an exclusive promotional calendar. Leveling up also unlocks more promos in the bonus store, where you can trade in your earned points for bonus offers.