The Usability of Big Fish Casino
Like other social casino reviews by the
Gambla team, this one starts with a few words about the signup procedure. At Big Fish Casino, it is pretty straightforward. First, choose the I am a New Customer option and enter your email and password. Then, confirm the password and check the boxes to accept marketing communications and the Terms of Use.
It’s unusual that you won’t be able to create an account using Facebook or Google accounts, the most used options in many
social casinos. To sign up with Big Fish Casino, you must be 18 years or older.
Under the Hi! menu, you can set your username, which will be your Big Fish Games identity. It will be displayed in your account and across the platform whenever you post something. From the social casino lobby, you can choose from slots, table games, and video poker variants. You will notice that not all games are available for play immediately, meaning that you must unlock higher levels to access them.
Overall, the lobby may seem a bit cluttered, but you can still select games by type. In addition, buttons that take you to the shop and clubs are at your fingertips, just like those you can use to connect with your friends and collect your winnings.
Big Fish Social Casino Mobile App
Also, it does not fall short when it comes to having a mobile application as both Android and Apple mobile devices can download the app. These can be found in the Play Store and App Store-MODA, allowing you to get the app in a matter of minutes and directly on your mobile phone or tablet.
In the case of Big Fish Social Casino app’s mini history, it was installed by over ten million Android users globally on the Play store where it was rated 4.5. App store recorded an extraordinary 4.6 rating out of 5 based on around 204,000 ratings. Obviously, both apps are performing well, which should be the case given that they are supposed to have lots of fun and engaging slots on their platform.
Of course, you will overall appreciate a great looking interface regardless of the native app used. Performance will be consistent considering a good internet connection.
Payment Methods at Big Fish Casino
Big Fish Casino is a pure social casino, meaning you cannot cash out your winnings. Also, you don’t have to make any purchases to start playing. Still, you can buy items, whether you access the gaming venue on your desktop or mobile device.
The social casino allows you to make purchases using your Visa, American Express or Mastercard. Alternatively, you can use PayPal, provided your debit or credit card is stored to carry out payment if your e-wallet transaction fails. Prepaid cards are an alternative payment method when using PayPal.
At Big Fish Casino, you can buy locked games you want to play. Also, you can purchase a membership in the Game Club, where subscribers can save 30-70% on games. At $6.99 per month, members can collect Big Fish Points redeemable for game discounts and gain exclusive access to the latest releases. Finally, as a Game Club member, you can get the Daily Deal game for $2.99.
If you run out of chips, you can buy Gold and give virtual chips to yourself. Gold packages are available at the Get Chips store.
As mentioned, chips you win while playing games at Big Fish Social Casino are not withdrawable or redeemable. Therefore, you can use them to play games for fun only.
Customer Service at Big Fish Casino
Under the Help menu, you can access game walkthroughs, forums, and the Customer Service page. If you want help, you can do it through the Customer Page, a knowledge base covering various topics. You can browse the sections or enter keywords to find the matter you are interested in.
The only communication channel you can use to contact social casino agents on-site is the Submit a request form. Alternatively, you can contact them on Facebook, Instagram, or Twitter. Big Fish Casino is also present on LinkedIn and YouTube.
We must highlight the lack of a live chat feature and phone support. Without these options, you must wait for your answers for up to 24 hours. If you want to hear from casino representatives faster, consider getting in touch with them via social media.
Licenses Held by Big Fish Casino
Founded in 2009, Big Fish Casino is a property of Big Fish Games, Inc. The company headquartered in Seattle and with an office in California was purchased by Aristocrat Leisure for around $1 billion back in early 2018. Nowadays, it is a recognized leader in online casual games’ market in the USA.
Ang usang sosyal nga casino operator, ang kompaniya nganong nagkinahanglan ug lisensya aron sa paghatag nga mga gaming services sa mga nasod kasagaran sa mga estado nga naa sa US. Apan, kung nakab-ot ka sa Washington, motuyok sa hagdanan aron dili makaduwa sa pagdula bigger island casino.
Player Rewards at Big Fish Casino
Once you sign up with Big Fish Casino, you can collect 100,000 chips for free. Other in-game rewards are also available, such as a Return Bonus granting free chips each day you log into your Big Fish Casino account. In addition, you will get extra virtual chips for every consecutive day you play, with your VIP tier determining the maximum number you can receive.
Furthermore, every 30 minutes, you can get a set of virtual chips. The bonus gets bigger as your VIP level increases. Also, whenever you open the game for the first time, you are granted a Daily Spin that can generate more virtual chips. Watching videos can earn you additional virtual chips, too.
If you add your friends, you will benefit from the Daily Friend Bonus, granting 1,000 virtual chips per friend. The maximum you can obtain is 25,000 virtual chips.
Even if you don’t have a Facebook account, you can redeem promotions on the Big Fish Casino Facebook page. In addition, Big Fish Casino sends email newsletters with promotions you can participate in. Simply enter the Settings menu and tap the Keep in touch button under Account Settings. Then, enter your email address and click the Submit button to get newsletters.
Until 2016, Big Fish Casino offered only proprietary slots. But, after the first acquisition by Churchill Downs, its portfolio expanded, with IGT titles added to it. So, today, players can choose from various slot titles, with the number of available ones increasing as they unlock higher levels.
Once in, you will notice that slots are organized into two categories: All Slots and VIP Slots. The names of the categories are self-explanatory, with the latter being reserved for players who have leveled up. Some popular releases include One Armed Bandito, Money Rain Deluxe, and Cooking Craze.
Big Fish Casino players can enjoy blackjack, roulette, poker, and video poker variants besides slots. What you should know about the available table games is that all of them are unlocked. However, they support various minimum bet values, ranging from 100 to 1,000,000 chips. Therefore, you will only be able to join them if you have a sufficient number of chips in your balance.
Players have the option of using two currencies in the Big Fish Casino: tickets and Gold. Tickets can be exchanged at the Reward Centre for a chance of winning virtual chips and gold coins can be used to purchase virtual chips. Both in-game currencies can be won within gameplay. However, you can only receive tickets as part of an in-app purchase, while Gold can be bought.
If you want to purchase Gold, you can do it at the Get Chip store by choosing one of the available packages. You can also get Gold as a reward by earning XP and leveling up or while playing specific slots.
Gold can be used to buy gifts at the Gift Store. They come as virtual chips you can keep for yourself or give to someone else. Access the Gift Store by tapping on your or another player’s profile and clicking the Send Gifts button. How many virtual chips you can send depends on your level. For example, at level 6, you can give away 10K virtual chips, while reaching level 16 enables you to give from 500K to 2.5 million virtual chips.
Keep in mind that your account must be created at least 72 hours before you are allowed to exchange Gold for virtual chips or give them away.